Each backpack is made to order specifically for you, so we're unable to accept returns or exchanges. We want you to feel confident in your purchase, so please review all product details, dimensions, and care instructions before ordering. If you have questions before purchasing, reach out to our team – we're here to help!
That said, we offer a 30-Day Worry-Free Guarantee. If your item arrives damaged or has printing errors or defects, contact us within 30 days with photos of the issue. We'll send you a replacement free of charge, and you can keep the original. We stand behind our quality and want you to love your backpack!
